Return to http://michtel.firststep.net

Dear MichTel Member,

After years of serving Southeast Michigan with quality dial-up and DSL Internet Services, MichTel Communications has decided to focus on the Wireless Oakland County project.

You can learn more about this exciting project here: http://www.oakgov.com/wireless

The management team at MichTel researched several Internet Providers in Michigan before choosing us - First Step - as the perfect company to provide services for their valued customers. 

As a locally owned company, we understand your needs and the level of service that you have come to expect.  We confidently assure that you will enjoy more great services from a company that believes your satisfaction is priority one!

As a First Step Member, you will enjoy the following benefits:

1. Personal, friendly Service and Support from another local company

First Step is located in St. Clair, just south of Port Huron. Our knowledgeable HelpDesk staff is available seven days a week, twenty-four hours a day to serve you.

2. The same quality Internet Access and Services you are accustomed to

First Step utilizes a nationwide network to provide you access to the Internet using dial-up and DSL.  This means you will continue to enjoy reliable and fast connections.

-----------------

If you have any questions regarding your MichTel account, the transition or if you need any technical assistance, please call First Step toll free at 1-800-385-9000.  Our Member Services Team will be happy to speak with you about this exciting transition and the additional services now available to you as a First Step Member. Our HelpDesk is available 24 hours a day, 7 days a week to serve your needs.

We appreciate your business and look forward to serving you for years to come!

Look for more updates over the next few weeks as we introduce ourselves and provide you with everything you need to make a successful transition to First Step.

More information about the transition, including information on any changes to your service, can be found here: http://michtel.firststep.net

Best wishes,

Blake Eitniear
First Step, President

For Technical Issues, call the HelpDesk: 1-800-385-9000
Hours: 24 hours a day / 7 days a week

For Billing and Account Issues, call First Step Member Services Toll Free : 1-800-385-9000
Member Services Hours: Monday - Friday, 9 a.m. - 6 p.m.

Mailing Address:
First Step Computing, Inc.
PO Box 458
St. Clair, MI  48079